Privacy Policy
Effective Date: 01/01/2026
Business Name: Specialized Auto Glass
Website: www.specializedglassaz.com
Contact Email: Specializedautoglassaz@gmail.com
Phone: (480) 615-0595
Business Address: 18308 E Riggs Rd Queen Creek, AZ 85142
Specialized Auto Glass respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, contact us, request a quote, schedule service, or otherwise interact with our business.
1. Information We Collect
We may collect the following types of information:
Information you provide directly:
When you contact us, request a quote, schedule service, or submit information through our website, we may collect your name, phone number, email address, vehicle information, insurance information, service address, appointment details, and any other information you choose to provide.
Service-related information:
We may collect information needed to provide auto glass repair, replacement, windshield services, recalibration services, mobile service, estimates, invoices, insurance coordination, and customer support.
Website and device information:
When you visit our website, we may automatically collect limited technical information such as your IP address, browser type, device type, pages visited, referring website, and general usage data.
Communication information:
If you call, email, text, or otherwise communicate with us, we may keep records of those communications to respond to your request, provide service, and improve our customer experience.
2. How We Use Your Information
We may use your information to:
Respond to quote requests and customer inquiries
Schedule and provide auto glass services
Communicate about appointments, estimates, invoices, or service updates
Coordinate with insurance providers when applicable
Process payments or billing
Improve our website, services, and customer experience
Send service-related communications
Send promotional communications only where permitted by law
Protect our business, customers, website, and legal rights
Comply with applicable laws, regulations, and legal obligations
3. Text Messages, Calls, and Email Communications
By providing your phone number or email address, you authorize Specialized Auto Glass to contact you regarding your inquiry, appointment, estimate, service, or account.
We may contact you by phone, email, or text message for service-related purposes.
You may opt out of promotional communications at any time by following the instructions in the message or by contacting us directly. Please note that even if you opt out, we may still contact you regarding active appointments, service requests, invoices, or other transactional matters.
4. How We Share Information
We do not sell your personal information.
We may share information with trusted third parties only as reasonably necessary to operate our business and provide services, including:
Insurance companies or claims processors, when applicable
Payment processors
Website hosting or technology providers
Scheduling, customer communication, or business software providers
Vendors, contractors, or service partners assisting with our operations
Legal, accounting, or professional advisors
Government agencies, courts, or regulators if required by law
We require service providers to use information only as needed to provide services to us or as otherwise permitted by law.
5. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to help the site function, improve user experience, understand website traffic, and support basic analytics.
You can usually adjust your browser settings to refuse or remove cookies. Some website features may not function properly if cookies are disabled.
6. Online Analytics and Third-Party Services
We may use third-party tools, such as website analytics, hosting platforms, forms, maps, or embedded content, to help operate and improve our website. These third-party services may collect information according to their own privacy policies.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no website, email system, or electronic transmission is completely secure. We cannot guarantee absolute security of information transmitted to or from our website.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide services, manage our business records, comply with legal obligations, resolve disputes, collect payments, enforce agreements, and protect our rights.
9. Your Choices
You may contact us to request that we update, correct, or delete certain personal information, subject to legal, business, insurance, accounting, or service-related recordkeeping requirements.
You may also unsubscribe from promotional emails or opt out of promotional text messages where applicable.
10. Children’s Privacy
Our website and services are intended for adults and vehicle owners or authorized customers. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it.
11. Links to Other Websites
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, security, or content of third-party websites.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. Your continued use of our website or services after updates are posted means you accept the revised Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Specialized Auto Glass
18308 E Riggs Rd
Queen Creek, AZ 85142
Phone: (480) 615-0595
Email: specializedautoglassaz@gmail.com